Workmanship coverage
Our assembly work is covered separately from the parts themselves.
SUPPORT
Help when you need it.
Questions about a build, an order or the PC Builder? Email us and a technician will reply.
Warranty concept
Our warranty terms are being finalized. The program is designed to include:
Manufacturer warranties
Each component keeps its manufacturer warranty; we help you file claims.
Post-build check-in
A follow-up after delivery to make sure everything runs as expected.
Frequently asked questions
How accurate are the compatibility checks?
They check sockets, memory generation and slots, form factors, GPU length, cooler height and radiator support, PSU capacity and connectors, M.2/SATA/drive bays and fan mounts using our structured data. They catch the common mistakes, but they're not perfect — items marked “Needs Verification” should be confirmed against the manufacturer's spec sheet, and we re-verify every part before assembling a build.
Are the performance and bottleneck numbers benchmarks?
No. They're preliminary estimates from internal performance tiers and specs, so we show ratings like “Very Good” rather than invented FPS numbers.
Are the prices live?
Not yet. Reference prices and retailer comparisons are sample data while we connect real pricing feeds. “View Deal” opens the retailer's search so you can confirm the current price.
Where is my build saved?
Your current build stays in your browser on this device. Sign in and use Save Build to keep named builds in your account and open them anywhere; without an account, saved builds stay in this browser and clearing browser data removes them. Share Build gives you a link to any build.
Do you take payment online?
No. Build requests are quotes — we review your list and contact you before anything is ordered.
How do you test each PC?
Every PC we assemble is stress-tested with OCCT — CPU, graphics card, memory and power supply under sustained load, with temperatures logged. If it isn't stable, it doesn't ship. You receive the OCCT stability certificate with your PC.
How much does assembly cost?
Assembly is a flat price per build: Essential $129, Complete $179 (adds Windows and drivers) and Premium $249 (complex and compact builds). Parts are priced separately, and every level includes a 1-year labor warranty.